Emma Manual
| Introduction |
| General Use |
| Administration |
Related Items
- How to book an appointment (v2.0)
- How to book a busy
- How to cancel an appointment
- How to create a new appointment type
- How to set an appointment price
- Products, Contracts & Policies in Emma.
- How to create a new product
- How to Price a product
- How to apply policies to products
- Renaming of Products
- How to create a new patient
- How to book an appointment (v1.3)
- Email Merge Fields
How to reschedule an appointment |
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Scenario: Patient has changed his mind 1) Select the day and practitioner from the diary list. 2) Click on the appointment time (not the name) from the left hand side of the diary The appointment has now been added to the queuing list 3) Go to the 'Appointment Queue’ Menu and locate the patient whose appointment you wish to reschedule. Click on the 'Diary' link to reschedule the appointment in the diary, or click on 'Search engine' to reschedule it using the search engine. Multipart appointments cannot be rescheuled in the diary. (Note - this list defaults to your clinic. If you press 'Show all clinics' it will show other clinics patients.) 4) The appointment may be rescheduled by clicking on the time you wish in the diary. 5) Confirm the reschedule with the Reschedule button on the right. 6) If you wish to cancel the appointment, select the cancel appointment option from the rescheduling menu. Note: Multipart appointments must be booked and rescheduled using the Search engine. |


